Current tenants
Report a maintenance issue
Everything reported here is logged and tracked until it is fixed, and you get an email at each step.
Emergency? Do not use this page. Gas smell, no heat in freezing weather, water you cannot shut off, sewage backing up, sparking outlets, or a door that will not lock — call or text straight away. For fire, gas leak or a medical emergency, call 911 first.
Send a request
Fill this in and it goes straight to the landlord, who logs it as a tracked ticket the same day.
Have a tenant login?
If you have an account on this site, file it there instead — you get a ticket number, see every update, and can look back at everything you have ever reported.
What counts as an emergency
- A gas smell
- No heat when it is near or below freezing
- No water, or water you cannot shut off
- Sewage backing up
- Sparking outlets, a burning smell, or no power at all
- A door or window that will not lock
A photo helps
Send the request first, then reply to the confirmation email with a photo. It stays attached to the same request.